There have been many times when a learner driver has turned up for a driving test only to be told that it would not go ahead due to no dsa examiner being available or they get a late notice cancellation phone call from the booking centre a day before the appointment. Most learners don't like this happening because it causes a lot of inconvinience and loss of money, and while the DSA does offer some compensation when it happens, it is not the same!
If the learner feels like this, how do you think a driving instructor feels when a pupil calls 30 minutes before a driving lesson, or worst still no notice is given, and the ADI turns up to an empty house or a dad or mum telling you the pupil is not at home and not answering their mobile phone.
There are always times when emergencies occur, and it is easy to cancel a driving lesson, but if you have to consider that the instructor could have fitted in someone else if good notice was given then you can see why he/she does not take lightly to such a loss in income.
Short notice cancellations are not good whether it be for a driving test booked online at the dsa website or a 2hr lesson on test maneuvers with an independent instructor.
Tuesday, 8 September 2009
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